Last updated: September 2026
Due to the nature of digital products, all sales are generally final. Once a file has been delivered it cannot be returned.
When a refund may be considered
- The purchased file cannot be downloaded
- A duplicate payment has been made
- The product was not delivered because of a technical issue
How to request one
Email contact@fakirmasood.com within 7 days of purchase, with your order details and a short description of the problem.
This policy forms part of our terms and conditions.
